To ensure the smooth running of my service I operate a strict cancellation policy. Please familiarise yourself with the terms of my policy when you book your appointment;

*All cancellations must be made a minimum of 24 hrs before your appointment

*Any appointments cancelled with less than 24hrs noticed will incur a cancellation fee set at 50% the original treatment price unless the appointment is re-booked for another date. If you decide to cancel the re-booking you will be expected to pay the original 50% cancellation fee

*All missed appointments will be charged the full rate & an invoice will be sent to you unless you re-book the appointment when contacted, in which case you will be charged just 50% of the full rate for the missed appointment

*Only in exceptional circumstances will these terms be wavered

*In the event your appointment is cancelled by myself with less than 24hrs notice you will be offered a new appointment at the soonest convenient time

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